Ambrose Feather Armchair
Leg material : Stainless Steel
Material : Feather
These items are in Preebook.
We are committed to providing a fast, safe, and reliable delivery service for all of our items. We will select the appropriate delivery method and carrier suited to each item on our website
Your order will be arrived based on your first day order, payment and confirmation details from client. Prebook item will be arrived 10 weeks from first day payment. However, we cannot be held responsible for any delayed items. Please ensure you enter the correct shipping address at the checkout
You will receive a shipping email once your order is dispatched that will include your unique tracking number, where you can keep a track on where your order is at all times until it reaches your door.
*Please allow extra time for delivery during holiday periods. If there are any unexpected delays we will advise you as soon as we are aware and keep you updated with the status of your order
It is our aim to get your order to you as quickly as we can. We are generally able to deliver the majority of our orders within seven (7) working days.
If you are experiencing a delay with your order, we would ask that you continue to monitor your tracking for further updates.
We supply items in Malaysia to our customers at affordable prices and seek to deliver your orders in a fast and convenient manner; only using couriers with a proven track record for speed, customer service and reliability.
Should you wish to leave any specific delivery instructions for the courier, you will be able to do so by entering them in the "Comments box" during checkout process.
As noted above, we will inform you of your order's delivery date as soon as your item(s) is/are collected by the courier and provide you with tracking information. If delivery is attempted by the courier while no one is present at the property, the courier will leave a card through the door with a telephone number for the purpose of re-arranging delivery. You will be able to call that number and re-arrange delivery to an alternative standard delivery date at no extra cost.
We will deliver your item(s) to you in the condition stated by us on this website i.e. new unless otherwise stated.
We will dispatch your item(s) to you in a timely fashion.
Please be aware that we cannot be held responsible for any errors caused by the courier. Even though we do use a reliable courier service, some delivery issues may occur that are outside our control.
In case of delivery failure and the failure of the courier to provide an adequate explanation to you, we will intervene on your behalf and rearrange delivery.
Upon receipt of the item(s), it is your responsibility to check the condition of the package and packaging. If the item looks damaged or dirty from the outside, please do not accept it as we are unable to pursue claims against the courier if the item(s) is/are signed for. If you did not or could not inspect your item(s) when delivered, please make sure you sign for the item(s) and write a note next to your signature as ‘not inspected’.
Should you need to make any changes to your delivery details, you will need to inform us on email@example.com stating your order number as the subject of the email. An extra charge may be applicable in case the package has already been collected by the courier.
On the day of delivery, it will be your responsibility to track the item if you wish either via the courier’s website or by phone.
In case of delivery failure and the failure of the courier to provide an adequate explanation, you must inform us immediately on stating your order number as the subject of the email.
Note: You will not be able to change the delivery details with the courier without prior written consent from us. If you would like to change the delivery address for example, you will need to write to us on firstname.lastname@example.org stating your order number as the subject of the email and requesting the delivery to be redirected to a different address. We will then get in contact with the courier and redirect your package, but please note that there will be an extra fee payable by you for this service, which will be the fee chargeable by the courier.
Return & Refund
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